Showing posts with label FRAUD. Show all posts
Showing posts with label FRAUD. Show all posts

Saturday, February 4, 2012

Business Fraud Management Checklist


Business Fraud Management Checklist
By John Kyriazoglou*

This is complemented by Business Ethics Policy Example and Business Ethics Policy Checklist. See my blog: http://businessmanagementcontrols.blogspot.com/





Ethics Policy Statement

1. Does the organization have, within the corporate ethics policy, a statement with respect to fraud?

2. Who is responsible for the issue of this statement?

3. Has this policy statement been approved and ratified by the Board or other Top Management Committee?

4. Is this statement widely publicized in the organization?

5. Is this statement reviewed and improved annually (at least)?

6. Is the policy statement linked to Internal Controls?

Fraud Policy Statement

7. Does the organization have a Fraud Policy?

Consider: Procedure for a disciplinary interview, employee services termination procedure, obligations of employees during notice periods and upon termination of employment, complaints procedure, theft and threats policy, obligations of external contractors, investigating procedure, use of external approved investigators or expert internal audit personnel, and the protection procedure for the information sources.

8. How is fraud defined?

9. Has this policy been approved and ratified by the Board?

10. What kind of aspects does the policy deal with (e.g. preventive, investigative or recovery aspects)?

11. What are the objectives of the policy (e.g., avoid fraud, catch fraud, take legal action, etc.)?

12. Does the policy apply to all employees, management, board members, and external contractors?

13. Who is (manager, function, etc.) responsible for ownership and administration of the Fraud Policy?

14. How are fraud risks monitored e.g. through risk registers?

15. Is there a budget for investigative costs on potential fraud issues?

16. Does the organization specify roles and responsibilities within the Fraud Policy (e.g., for the audit committee, the Board, the HR Function, a Fraud Liaison Officer, etc.)?

Reporting Fraud and Corruption

17. What is the procedure for reporting suspicions of fraud?

18. What guidance is provided on dealing with incoming mail (such as anonymous letters, e-mails, etc.)?

19. Who are the first points of contact for reporting suspected dishonesty?

20. Does the organization operate a Fraud Hot-line?

21. Does the organization have a Whistle blowing Policy, which sets out the principles for protection of employees when reporting suspicions?

Response to Fraud and Corruption

22. Does the organization keep a register of fraud?

23. Who is responsible for maintenance of this register (e.g., A Fraud Officer)?

24. What the access rights to the fraud register?

25. Is the fraud register held securely?

26. Who is responsible for the investigation (e.g., Internal Audit)?

27. Who oversees the investigation?

28. Do written reports have to be submitted and to whom?

29. How does the organization deal with enquiries from the media?

30. Are employees suspended from work pending an investigation?

31. Are all reasonable means of recovering any identified loss pursued?

Investigation of Fraud and Corruption

32. Who monitors actual resources used against the agreed budget?

33. If a member of staff refuses to cooperate in a workplace investigation, are they liable to disciplinary action?

34. How is the interview recorded?

35. If the interview is tape recorded, is this with the permission of the suspect?

36. What does the organization do to avoid a similar occurrence of fraud in the future?

37. Who is responsible for making claims under insurance policies?

38. What is the process for notifying the police?

Rights of Employees

39. If an employee is charged with a criminal offence involving potential exposure to a term of imprisonment, are they required to report this and who to?

40. If an employee is the subject of an improper approach where a bribe is offered, is there a requirement for this to be reported and to whom?

41. Is there a presumption of innocence, unless proved otherwise?

42. At fact finding or investigative interviews, are employees suspected of dishonesty entitled to representation and by whom?



*Author’s Credentials

John Kyriazoglou, CICA, B.A(Hon), is an International IT and Management Consultant, author of the book ‘IT STRATEGIC & OPERATIONAL CONTROLS’ (published in 2010 by www.itgovernance.co.uk), and co-author of the book CORPORATE CONTROLS’ ( to be published in 2/2012 by www.theiic.org), with Dr. F. Nasuti and Dr. C. Kyriazoglou.







Blogs:Articles, Opinions, etc.: http://businessmanagementcontrols.blogspot.com/





Saturday, October 22, 2011

HOW TO AVOID INTERNAL BUSINESS FRAUD

HOW TO AVOID INTERNAL BUSINESS FRAUD

A question was recently put in a discussion group, ‘What can you do to keep your business from becoming the victim of internal fraud?’.

The simple answer ‘Don’t trust anyone (Don’t trust job applicants, Don’t trust employees Don’t trust your partners)’ was offered by one writer.

I think the issue is much more complicated than simply not trusting anyone! IF YOU PORTRAY ‘ NO TRUST’ to all your business partners, employees, customers, etc., without taking the proper measures, you will likely make everyone want to commit fraud and prove you right, in your working environment!  The desire for security is a key subconscious motivator in developing trusting relationships in an any organization.

Let us not forget that as Aristotle (384-322 BC), writing in the Rhetoric, suggested that Ethos, the Trust of a speaker by the listener, was based on the listener's perception of three characteristics of the speaker: the intelligence of the speaker (correctness of opinions, or competence), the character of the speaker (reliability - a competence factor, and honesty - a measure of intentions), and the goodwill of the speaker (fri3ndship, favorable intentions towards the listener).

 Furthermore, my opinion is that you do need a friendly and trustworthy working environment but it should be complemented by a Corporate Controls Framework with control mechanisms at five levels:  
1. Corporate Philosophy Controls (Vision Statement, Mission Statement, Values Statement, Corporate Ethics Policy, Corporate Social Responsibility Policy, Corporate Ethics Office, etc.),
2. Corporate Governance Controls (such as risk management, internal audit, compliance office,  security standards, Board of Directors Charter, Corporate Committees, Corporate Policies, Corporate Processes and Plans, etc.),

3. Strategic Management Controls (vision, mission, strategy, targets, Corporate Strategic Planning Committee, Strategic Plans, Strategic Budgets, Strategy Implementation Action Plans, etc.),
4. Monitoring and Review Controls, and

5. Operational Management Controls (administration procedures, HUMAN RESOURCE MANAGEMENT controls, etc.).
The primary purpose of human resource management controls is to enable and facilitate the management of the human resources of any organization. The main types of human resource controls are: Human Rights Policy, Benefits and Personnel Committee, Personnel Administration Procedures, Employee Management Policies and Procedures Handbook, Human Resource (HR) Systems, and Human Resource Performance Measures.

Some of the most typical HR systems are: HR Hiring and Dismissal System, HR Planning System, Personnel Career Development System, HR Performance Management System, Organizational Work Evaluation System, Benefits and Incentives System, HR Computerized Information System, and Personnel Administration Procedures (screening, employment contracts and job descriptions, supervision, human resource plans, authorization controls, segregation of duties, rotation of duties, vacation taking, adoption of professional ethical standards, and employee documentation).

In closing, we should all remember the following quotation of Ralph Waldo Emerson:
”Trust men and they will be true to you; treat them greatly, and they will show themselves great.”

John Kyriazoglou (jkyriazoglou@hotmail.com)

PROFILES of John Kyriazoglou:

http://www.icttf.org/profile/johnkyriazoglou
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BLOGS OF John Kyriazoglou
http://digital-society-and-economy.blogspot.com/
http://meliorate-your-life.blogspot.com/
http://helpandsupportgreece.blogspot.com/
http://corporatecontrols.blogspot.com/
http://johnkyriazoglou-works.blogspot.com/


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