Methods, policies, procedures, techniques, audit programs, checklists, articles and tools about Enterprise Governance, Risk, Compliance, Strategic, Operational, Finance, IT and other internal corporate controls and how all of these improve the enterprise governance, strategic and operational aspects of private and public-sector organizations in all business functions of the modern organizations and enterprises.
This book provides you, the business owner, board
member, company director, senior manager, auditor, other stakeholder, etc.,
with a useful set of practical tools to assist and support you in reviewing and
improving the performance of your small, medium-size or large company.
1. A general business model of five dimensions: ‘C1’
for customers, ‘P1’ for people, ‘P2’ for property, ‘P3’
for production and ‘P4’ for performance.
2. Description of several performance-related
aspects, such as: Measurement Culture, Vision, Mission
and Strategy, Policies and Procedures, Management Support and Commitment,
Performance Measurement and Management System, etc.
3. Eight business performance audit questionnaires
with 100 questions for items described in 2 above.
4. Over forty performance measures for
the functions of: Finance, Sales, Production Output, Management and IT.
5. An evaluation approach with a scoring
scheme on the basis of the audit replies collected in 3 above.
6. Five business performance improvement
7. Guidelines and
control processes to consider in implementing the suggested improvement