1. Take a short walk outside of the location where the conflict has taken place.
2. Make silence your useful tool.
3. Use silence to envision happiness and success.
4. Breathe slowly and get rid of all your negative thoughts.
5. Allow only pleasant, happy and harmonious thoughts to fill your mind.
6. Think out a solution as regards the difficlult person and situation.
7. Work out a mutually-agreeed solution with the person(s) involved.