Improve
trust with people
By John
Kyriazoglou*
Trust is a very important and critical issue in dealing with your people in any business environment. It takes a significant amount of time to build and can be broken in just an instant.
Is it possible to repair and rebuild trust?
The answer is YES! But you have to ACT immediately.
Don’t let a mistake in judgment turn into a failure of your character.
I would suggest
the following steps:
(1) Promote personnel to
higher levels of organizational hierarchy, who are capable of forming positive,
trusting and caring interpersonal relationships with people who report to them,
(2) Develop the
interpersonal relationship skills of all personnel and especially those of
current managers and employees desiring promotion, by sending them to relevant
courses or by coaching and mentoring programs,
(3) Keep your company
personnel informed, as much as possible,
(4) Act with integrity and
keeping commitments to all participants in the affairs of the business
(employees, authorities, customers, board members, stakeholders, etc.),
(5) Protect the interest of
all employees in a work group, even those who are absent,
(6) Be fair, practical, effective
and results-oriented, and
(7) Listen with respect,
sensitivity and full attention.
John Kyriazoglou (jkyriazoglou@hotmail.com)
John
Kyriazoglou, CICA, B.A (Hon-University of Toronto),
International
IT and Management Consultant (with over 35 years of experience),
Editor-in-Chief for the Internal
Controls Magazine,
www.theiic.org
Author
of several books:
(1) ‘IT Strategic and Operational Controls’,
Publisher: www.itgovernance.co.uk
Direct
Link: http://www.itgovernance.co.uk/products/3066
(2) ‘Addendum to IT Strategic & Operational Controls’
This
book contains over 60 of IT audit programs and checklists in all IT audit
areas.
Direct
Link: www.itgovernance.co.uk/products/3143
(3) ‘Corporate Strategic and Operational
Controls’, Publisher: www.theiic.org
with
Dr. F. Nasuti and Dr. C. Kyriazoglou.
(4) ‘Implementing Management Controls for Small
and Medium-Size Companies’
AMAZON
Kindle Books:www.amazon.com
Direct
Link: http://www.amazon.com/dp/B007Z1WTOM
(5)
‘Business Management Controls: A Guide’, Publisher: www.itgovernance.co.uk
Expected
to be published within 2012
(6) ‘Pearls of Wisdom of the 7 Sages of Ancient
Greece’
AMAZON
Kindle Books:www.amazon.com
Direct
Link: http://www.amazon.com/dp/B007YNPR8Q
SSRN Free
Publications: http://ssrn.com/author=1315434
Trust is really main component require to build and set up any business and its plans. To run the business and its plans and strategies successfully. Trust among the people and employee is necessary as the work perform is done with the trust and trust is made with the interpersonal relationship skills of the people.
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Every business needs control and management to run business effectively and efficiently.Thanks fro sharing such useful and important steps and tips. really helpful.
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